Dealing with Client Enquiries - Part One
There are a number of ways clients can contact us. In this, and the next issue, I intend to concentrate on the main two - phone
& email. I've tried to cover all aspects here and if I'm teaching your
Granny to suck eggs I apologise in advance!
Let's start with the phone:
Many potential clients will ask "How much do you charge?" as their opening
line. This may well be because they don't know what else to ask, rather than price
being their only consideration.
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